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4c for PSA (Professional Services Automation)

If you charge customers for your services, whether on a "time and materials" basis or as fixed Fees, 4c can automate the process of collecting time spent, and generating invoices.

Project charges can be:

• based on a standard tariff (standard rates for each skill)

• specified for each of the skills on the project

• individually set for each of the people working on the project

• set per task per assigned resource

A 4c-PSA application typically uses these 4c elements:

• project planning and estimating

• resource management

• templates

• timesheets

• project costing, billing and invoicing

• project fees

• sub-contracts and materials

• customer database

For a wealth of articles on PSA, go to these sites:

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All graphics (except third-party logos & screenshots) were designed & executed by Natalie Catchpole.